OUR COMMITMENT TO YOU Berger Chevrolet is dedicated to you our customer. We will provide you with the highest quality of service available, at an affordable price. We will strive to be the most convenient, professional service provider you have ever dealt with and to become your sole provider for all of your transportation equipment needs. We will always provide you with an open dialogue regarding all aspects of our relationship and your vehicles, and we will do it with the most utmost honesty and integrity. | Brian Lloyd Service Director | Kim Kahler Service Manager Fleet Coordinator | | Gerry Rozeboom Parts Director | Mike McLeod Bodyshop Manager | Bob Evans Fleet & Commercial Account Manager | Dan Vanderstelt Fleet & Commercial Account Manager | As the person responsible for your company’s investment in vehicles, are you open to new ways of maintaining your fleet and reducing the cost of repairs and maintenance? Introducing the BERGER CHEVROLET COMMERCIAL & FLEET VIP SERVICE PROGRAM. As a participant in our Fleet Maintenance Program you will enjoy benefits not offered by other local service centers. The Berger Chevrolet Commercial & Fleet VIP Program has gone the extra mile by providing you service when you want it, at a price that can’t be beat! Program Details Computerized Maintenance Tracking-An individualized maintenance schedule is developed for each vehicle in your fleet. This schedule is used to insure that all required maintenance is performed under the criteria you set up. Benefit to you: you are assured that only the services you want are performed when you want them! All your vehicles are fully maintained and safety inspected on schedule. This saves you time and money! Certified Technicians-At Berger Chevrolet, all technicians are Michigan State and ASE certified. Benefit to you: Quality servicing….. Done right the first time! Domestic & Import Vehicles Serviced- Berger Chevrolet maintains the equipment and training necessary to service and repair all domestic and imported light and medium duty vehicles. In addition, Berger Chevrolet maintains a comprehensive computer database of service manuals for all makes and models. Benefit to you: No more taking different vehicles to different garages. Our staff is trained to handle most makes and models. That saves you time and money. Free Pick Up and Delivery- Your vehicles are picked up and brought to our location for service whenever servicing is required. When complete, we will return your vehicle to your location…. Ready to go when your need them. This service is provided at no cost to you! Benefit to you: No more sending two employees to pick up and drop off vehicles for service. No more paying an employee to sit in line waiting to have an oil change performed. Again, this saves you time and money! Detailed Expense Reporting- Upon request, Berger Chevrolet can provide a detailed report showing the individual repairs performed to your vehicles. This can be done within any time frame requirements and provides you with a total expense by vehicle. Benefit to you: Our computer keeps track of your vehicle expenses by vehicle. In preparing for next years budget this report will show you which vehicles and repairs are costing excess money. Competitive Pricing- Once enrolled in the Berger Chevrolet Commercial & Fleet VIP Program; a discounted labor rate of 10% will be established. At this time a discounted parts rate at the same percentage will be established for your fleet account. Maintenance services will be billed at menu pricing. Benefit to you: Tired of not knowing what you are paying for? As a fleet service customer we will always operate on established pricing. You always know your cost. In addition, when we realize a discount from our suppliers that discount is always passed on to you! For years, many customers like yourself, have enjoyed the benefits of this Commercial & Fleet VIP Program. They have enjoyed the computerized managed care of their fleet, competitive pricing and the hassle free benefit of keeping their vehicles serviced. Thank you for your time in assessing the benefits of this program. Please review the following pages for more detail on service maintenance schedules and how to get started. |